Privacy Policy

1. Introduction

Hamilton365 ("we", "our", or "us") operates the hamilton365.com.au website. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information.

2. Information we collect

We collect the following types of information:

• Contact Form Data: When you submit a form on our website, we collect information such as your name, email address, phone number, company name, and message content.
• Analytics Data: We use Google Analytics to understand how the website is used: the pages you visit, the page you came from, time spent on pages, how far you scroll, clicks on links to other websites, when you start filling in a form (not what you type into it), and general geographic location (country/city level).
• Cookies: We may use cookies and similar technologies to enhance your browsing experience.

3. How we use your information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you marketing communications (with your consent).
• To improve our website and services through analytics and user feedback.
• To comply with legal obligations.

4. Third-party services

We use Formspree to process contact form submissions. Formspree may collect and process your personal data according to its own privacy policy. We also use Google Analytics to analyse website usage. It runs only on www.hamilton365.com.au. Our site removes any query string and fragment from the page addresses it sends to Google Analytics, both for the page you are on and for the page you came from, so details carried in a link you followed are not passed on. Google may collect information about you as described in their Privacy Policy. Appointments are booked through Calendly, which processes the details you enter when booking under its own privacy policy. Calendly's scripts are not loaded with the page. They load only when you open the booking options or move to a booking link.

5. Data protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at jamie@hamilton365.com.au.

7. Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to request deletion of your data, please contact us.

8. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

Effective Date: 23 September 2026