⏰ Support Available: Mon-Fri 4:00pm-6:00am | Weekends 24/7

Fixed quotes · No lock-in contracts · After-hours available

IT Support Services

Senior Microsoft 365, Identity and managed IT expertise for Brisbane business, backed by 25+ years of enterprise experience, with after-hours support when it counts.

Verified Microsoft Credentials

Microsoft 365 and Exchange expertise backed by public, verifiable certifications

If you're comparing providers for tenant work, email security, Identity management, or Exchange-related projects, you can review the full credential set on the Microsoft 365 page.

Microsoft 365 Support & Security

Enterprise-level support for secure, scalable cloud solutions

  • Exchange Online & email security
  • Identity & access management (Entra ID)
  • Tenant setup & migrations
  • DMARC, SPF & DKIM implementation
  • Security audits & compliance
M365 Tenant-to-Tenant Migration

Planned migration delivery for mergers, demergers, rebrands, and tenant ownership changes

  • Discovery and migration scoping
  • Identity, email, Teams, SharePoint planning
  • Pilot and staged migration execution
  • Provider-managed to tenant-owned transition support
  • Post-migration hypercare support
SPF, DKIM & DMARC Setup

Email authentication setup and remediation to reduce spoofing risk and improve deliverability

  • SPF, DKIM and DMARC alignment review
  • DNS remediation plan and implementation guidance
  • Microsoft 365 and Google Workspace support
  • Phased enforcement planning (none/quarantine/reject)
  • Practical post-change validation
Website Development & Digital Presence

Clean, fast, SEO-optimised websites for small businesses, built properly from the ground up and easy to maintain

  • Small business website design and build
  • SEO-optimised structure and page content
  • Cloudflare deployment for speed and security
  • Google Analytics and Search Console setup
  • Ongoing maintenance and updates available
  • M365 email and domain configuration included
Small Business IT & Managed Support

Senior Microsoft 365 and IT support for small business, proactive managed plans or ad-hoc help

  • Microsoft 365 & email administration
  • Email security & MFA
  • Backup & business continuity
  • Network & infrastructure support
  • Managed IT plans, no lock-in

Managed plans · ad-hoc from $149/hr (GST inc)

After-Hours Emergency Support

Immediate technical support for urgent IT issues outside business hours

Call now: 0403 401 250

  • Immediate response
  • Evenings, weekends & public holidays
  • On-site in Brisbane or remote anywhere
  • Expert guidance for critical issues

$165/hr (GST inc)

Specialist Health Check Services

Fixed-scope assessments for businesses that want a clear picture of their email security or Microsoft 365 setup

Email Security Health Check

Protect your domain from spoofing and improve deliverability by validating and tightening your email authentication and transport security.

$299.00 AUD (GST inclusive)

Fixed scope: 1 domain + 2 email platforms. Additional domains/senders quoted as add-ons.

What's included

  • Authentication review: SPF, DKIM, DMARC (alignment + policy posture)
  • Microsoft 365 sender authentication guidance
  • Optional: Transport security review (MTA-STS)
  • Short, prioritised remediation plan

What you get

  • Email Auth Scorecard: SPF/DKIM/DMARC status + risks
  • Remediation Plan: Prioritised steps
  • DNS Change Pack: Copy/paste-ready records
  • Walkthrough Call: 30-minute review

What's included in this service

This is an assessment and recommendations service. I'll review your current email security setup, identify gaps and risks, and provide you with a clear action plan.

Note: Implementation of the recommendations is not included in this service. If you'd like help implementing the changes, I'm happy to discuss implementation support as a separate engagement.

Focus areas: SPF · DKIM · DMARC · Microsoft 365

Microsoft 365 Security & Identity Health Check

A practical review of your Microsoft 365 setup with a clear, prioritised plan to reduce risk and improve reliability, without overcomplicating things.

$599.00 AUD (GST inclusive)

Standard audit price. "Not sure, want a sanity check" option quoted separately based on scope.

What you get

  • Short findings summary (plain English)
  • Prioritised remediation plan (top risks + quick wins)
  • Recommended baseline settings for secure access
  • 30-minute walkthrough and Q&A

Good fit for

Small businesses using Microsoft 365 that want better security and fewer surprises

Not a fit for

"Emergency fix right now" requests (I can recommend urgent support options if needed)

What's included in this service

This is an assessment and recommendations service. I'll review your Microsoft 365 security and Identity setup, identify risks and gaps, and provide you with a prioritised action plan.

Note: Implementation of the recommendations is not included in this service. If you'd like help implementing the changes, I'm happy to discuss implementation support as a separate engagement.

Free Exchange & Email Platform Assessment

Still running Exchange Server 2016 or 2019? Support ended in October 2025. Book a free, no-obligation 1-hour consultation to assess your environment and plan your best path forward.

Free , no obligation

1-hour consultation. On-site in Brisbane or remote anywhere.

What the assessment covers

  • Current Exchange version and CU review
  • Upgrade path options (Exchange SE, Exchange Online, Google Workspace, or hybrid)
  • Security and compliance risk review
  • Practical, prioritised recommendations

Who it's for

  • Organisations running Exchange Server on-premises
  • IT managers planning upgrade or migration options
  • Businesses needing clear direction on Exchange Online or Google Workspace

No sales pitch, just expert guidance on your options

Email Investigation & eDiscovery Services

Specialist investigation of email records, metadata, and communication chains for HR matters, legal disputes, misconduct investigations, and compliance reviews.

By appointment , confidential, scoped engagements

Microsoft 365, Exchange Online & Exchange Server environments

Investigation capabilities

  • Email header & metadata forensic analysis
  • Mailbox export, search & content review
  • Message timeline & chain reconstruction
  • Spoofing, impersonation & phishing tracing
  • Microsoft Purview eDiscovery & Compliance

Common engagement types

  • HR & workplace misconduct investigations
  • Legal disputes requiring email evidence
  • Data leakage & unauthorised disclosure
  • Fraud & business email compromise review

Confidentiality: All engagements are strictly confidential. Enquiries are handled discretely, no information is shared with third parties without your explicit instruction.

Confidential enquiry form available, engagements by appointment only