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0403 401 250
Fixed quotes · No lock-in contracts · After-hours available

IT Support Services

Senior Microsoft 365, Identity and managed IT for Brisbane business, backed by 25+ years of enterprise experience, with after-hours support when it counts.

Verified Microsoft Credentials

Microsoft 365 and Exchange certifications you can check yourself

If you're comparing providers for tenant work, email security, Identity management, or Exchange-related projects, you can review the full credential set on the Microsoft 365 page.

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Microsoft 365 Support & Security

Enterprise-level support for secure, scalable cloud environments

  • Exchange Online & email security
  • Identity & access management (Entra ID)
  • Tenant setup & migrations
  • DMARC, SPF & DKIM implementation
  • Security audits & compliance

Custom quote

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M365 Tenant-to-Tenant Migration

Planned migration delivery for mergers, demergers, rebrands, and tenant ownership changes

  • Discovery and migration scoping
  • Identity, email, Teams, SharePoint planning
  • Pilot and staged migration execution
  • Provider-managed to tenant-owned transition support
  • Post-migration hypercare support

Project-based

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SPF, DKIM & DMARC Setup

Email authentication setup and remediation to reduce spoofing risk and improve deliverability

  • SPF, DKIM and DMARC alignment review
  • DNS remediation plan and implementation guidance
  • Microsoft 365 and Google Workspace support
  • Phased enforcement planning (none/quarantine/reject)
  • Practical post-change validation

Project-based

View Email Security Service
Managed DMARC Monitoring

The only recurring service here. I collect the reports every mailbox provider sends back, and tell you when something changes

  • Every source sending as your domain, in one view
  • Daily SPF, DKIM and DMARC validation
  • Alerts on record changes and new senders
  • Guided path from monitoring to enforcement
  • Built to RFC 9989, the 2026 DMARC standard

From $29 per domain per month, GST inclusive

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Website Development & Digital Presence

Clean, fast, SEO-optimised websites for small businesses, built properly from the ground up and easy to maintain

  • Small business website design and build
  • SEO-optimised structure and page content
  • Cloudflare deployment for speed and security
  • Google Analytics and Search Console setup
  • Ongoing maintenance and updates available
  • M365 email and domain configuration included

$990 inc GST

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Small Business IT & Managed Support

Senior Microsoft 365 and IT support for small business, proactive managed plans or ad-hoc help

  • Microsoft 365 & email administration
  • Email security & MFA
  • Backup & business continuity
  • Network & infrastructure support
  • Managed IT plans, no lock-in

Managed plans · ad-hoc from $149/hr (GST inc)

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After-Hours Emergency Support

Immediate technical support for urgent IT issues outside business hours

Call now: 0403 401 250

  • Immediate response
  • Evenings, weekends & public holidays
  • On-site in Brisbane or remote anywhere
  • Senior help on critical issues, not a script

$165/hr (GST inc)

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Fixed-scope assessments

A set price, a written report and a walkthrough, so you know where you stand before committing to any of the work that follows

Email Security Health Check

Protect your domain from spoofing and improve deliverability by validating and tightening your email authentication and transport security.

$299.00 AUD (GST inclusive)

Fixed scope: 1 domain + 2 email platforms. Additional domains/senders quoted as add-ons.

What's included

  • Authentication review: SPF, DKIM, DMARC (alignment + policy posture)
  • Microsoft 365 sender authentication guidance
  • Optional: Transport security review (MTA-STS)
  • Short, prioritised remediation plan

What you get

  • Email Auth Scorecard: SPF/DKIM/DMARC status + risks
  • Remediation Plan: Prioritised steps
  • DNS Change Pack: Copy/paste-ready records
  • Walkthrough Call: 30-minute review
What's included

This is an assessment and recommendations service. I'll review your current email security setup, identify gaps and risks, and provide you with a clear action plan.

Implementation of the recommendations is not included. If you'd like help making the changes, that is a separate engagement and I am happy to discuss it.

Request Email Health Check

Focus areas: SPF · DKIM · DMARC · Microsoft 365

Microsoft 365 Security & Identity Health Check

A practical review of your Microsoft 365 setup with a clear, prioritised plan to reduce risk and improve reliability, without overcomplicating things.

$599.00 AUD (GST inclusive)

Standard audit price. "Not sure, want a sanity check" option quoted separately based on scope.

What you get

  • Short findings summary (plain English)
  • Prioritised remediation plan (top risks + quick wins)
  • Recommended baseline settings for secure access
  • 30-minute walkthrough and Q&A
Good fit for
Small businesses using Microsoft 365 that want better security and fewer surprises.
Not a fit for
"Emergency fix right now" requests. I can point you at urgent support options instead.
What's included

This is an assessment and recommendations service. I'll review your Microsoft 365 security and Identity setup, identify risks and gaps, and provide you with a prioritised action plan.

Implementation of the recommendations is not included. If you'd like help making the changes, that is a separate engagement and I am happy to discuss it.

Request Microsoft 365 Health Check
Privacy Act Readiness Assessment

If your practice provides designated services under the AML/CTF Act, the Privacy Act applies to that work regardless of your turnover, and it started on 1 July 2026. This is a review of what your Microsoft 365 tenant is actually doing about it.

$1,850.00 AUD (GST inclusive)

Fixed fee. One tenant. Remediation quoted separately after the report.

What gets reviewed

  • MFA coverage and Conditional Access, including the accounts that slipped through
  • Privileged role sprawl and least privilege in Entra ID
  • Where copies of identity documents are sitting, located by Content Search
  • Retention and disposal, against the minimisation expectation in APP 11.2
  • External sharing, guest access and third party application consents
  • Audit log retention, and whether a breach could be reconstructed at all
Who tends to book it
The reforms name real estate professionals, lawyers, conveyancers, accountants, trust and company service providers, and dealers in precious metals and stones. Whether they catch your particular practice is a question for your own adviser, not for a web page.

What you get

  • A rated report against the technical items
  • A remediation roadmap in priority order
  • 30-minute walkthrough call
What this is not

This is a technical review of a Microsoft 365 tenant. It does not make a business compliant, and nobody can sell you compliance in a fixed-fee engagement. It looks at whether the controls a regulator would expect to see are actually switched on.

It is not legal advice, and it does not cover your privacy policy, your collection notices, your consent design, or whether the regime applies to you in the first place. Those are questions for a lawyer, and I will tell you so rather than guess.

Learn More & Book Assessment
Free Exchange & Email Platform Assessment

Still running Exchange Server 2016 or 2019? Support ended in October 2025. Book a free, no-obligation 1-hour consultation to assess your environment and plan your best path forward.

Free , no obligation

1-hour consultation. On-site in Brisbane or remote anywhere.

What the assessment covers

  • Current Exchange version and CU review
  • Upgrade path options (Exchange SE, Exchange Online, Google Workspace, or hybrid)
  • Security and compliance risk review
  • Practical, prioritised recommendations

Who it's for

  • Organisations running Exchange Server on-premises
  • IT managers planning upgrade or migration options
  • Businesses needing clear direction on Exchange Online or Google Workspace
Learn More & Book Assessment

No sales pitch, just a straight read on your options

Email Investigation & eDiscovery Services

Specialist investigation of email records, metadata, and communication chains for HR matters, legal disputes, misconduct investigations, and compliance reviews.

By appointment , confidential, scoped engagements

Microsoft 365, Exchange Online & Exchange Server environments

Investigation capabilities

  • Email header & metadata forensic analysis
  • Mailbox export, search & content review
  • Message timeline & chain reconstruction
  • Spoofing, impersonation & phishing tracing
  • Microsoft Purview eDiscovery & Compliance

Common engagement types

  • HR & workplace misconduct investigations
  • Legal disputes requiring email evidence
  • Data leakage & unauthorised disclosure
  • Fraud & business email compromise review
Confidentiality
All engagements are strictly confidential. Enquiries are handled discreetly, and no information is shared with third parties without your explicit instruction.
Learn More & Enquire

Confidential enquiry form available, engagements by appointment only

Also available

Everything else Hamilton365 does, in one place.