IT Tips & Guides

Exchange Server 2016 and 2019 reached end of support in October 2025. Here's what that means and why upgrading to Exchange Server Subscription Edition is the smart move.

Microsoft has released native backup and recovery for Entra ID. Here's what it does, what licensing you need, and why it matters for M365 organisations.

Shadow IT tenants, configuration drift, and multi-tenant sprawl. Microsoft Entra Tenant Governance gives you discovery, governance, and monitoring tools, all from the Entra admin center.

A slow computer is one of the most common complaints I hear. Here are the most likely reasons and what you can do about each one.

Microsoft has redesigned the M365 group creation experience in My Groups, giving owners control over email, security, and sensitivity settings from day one.

If you send email from your business domain without DMARC, anyone can impersonate you. Here's what it is, why it matters, and how to set it up.

Most small businesses using Microsoft 365 have at least 3-4 security gaps. Here's a practical checklist to find and fix them.

Before you call your ISP (or throw your router out the window), try these steps. Most WiFi issues have simple fixes.

The difference between reactive and proactive IT, and how to decide which approach is right for your business size and budget.

Lessons from running automated lifecycle governance at enterprise scale: access that expires by default, named owners, legal hold decided in advance, and how to scale it all down to twelve mailboxes.

When staff leave, their M365 accounts often linger, creating real security and compliance risks. Here's what orphaned accounts look like and what to do about them.

External collaborators, old vendor accounts, forgotten B2B invitations. Guest access in Entra ID is one of the most overlooked security gaps in Microsoft 365.

All three compared, the licensing traps, and what actually goes wrong with shared mailboxes over five years rather than five weeks.

EOP is included in every M365 plan, but it's just the baseline. Here's what it covers, where it falls short, and when you need Defender for Office 365.

Your DMARC record is set to p=none. Job done, right? Not quite. Here's why p=none is a starting point, not a finish line.

Is someone sending emails pretending to be your business? Here's how to check using free tools available right now.

BEC is the highest-value cybercrime category in Australia. Here's how attacks work and how Microsoft 365 can be configured to reduce your risk.

You've been told you need them, but what do they actually do? A plain-language explanation for business owners.

Wondering what an M365 health check involves? Here's exactly what a structured tenant review covers and what it typically finds.

There are five things I check before anything else when reviewing a new M365 tenant. Here's what they are and why they matter.

Your MSP is great during business hours, but what happens at 7pm on a Friday? An honest look at the after-hours IT support gap.

Secure Score measures how well your M365 security is configured. Here's what it means and the highest-impact steps to improve it.

A staff member leaves unexpectedly. Here's exactly what to do in your Microsoft 365 tenant in the first 24 hours.

EOFY is the perfect time to audit your M365 licences, review access, tighten security, and plan for the year ahead.

Usually after an acquisition, and usually not your choice. What transfers, what quietly does not, and what has to be exported before anybody cancels the subscription.