Hamilton365 provides practical, reliable IT support for small businesses across Brisbane and South East Queensland, delivering enterprise-level expertise without the enterprise price tag or the helpdesk runaround.
Small business clients work directly with Jamie Hamilton, a senior IT specialist with 25+ years of experience across enterprise, education, and corporate environments. There are no junior technicians, no call centres, and no one-size-fits-all support packages.
Setup, configuration, and ongoing support for Microsoft 365 Business plans. Email configuration, shared mailboxes, Teams, SharePoint, and OneDrive. User management, licencing, and security configuration. MFA setup and Conditional Access for small business environments.
Professional email setup using your business domain. SPF, DKIM, and DMARC configuration to protect your domain from spoofing. Email deliverability troubleshooting. Migration from old email platforms to Microsoft 365 or Google Workspace.
Cloud backup solutions for Microsoft 365 data (email, OneDrive, SharePoint). Local device backup configuration. Recovery testing and validation. Business continuity planning for small teams.
Computer setup, configuration, and troubleshooting. Network setup and WiFi optimisation. Printer and peripheral setup. Software installation and updates. Performance issues and virus removal.
Microsoft 365 security configuration for small businesses. Anti-phishing and spam protection. MFA implementation. Security awareness and basic training. Incident response for small businesses.
Hamilton365 offers ongoing managed IT support plans for small businesses that want proactive oversight without a full-time IT person. Plans include regular Microsoft 365 health checks, security monitoring, patching, licence management, and priority after-hours support. No lock-in contracts, scope agreed based on your needs.
Small Business IT support: $149/hr ad-hoc (GST inc), managed plans from $299/month. Emergency after-hours support at $165/hr (GST inc). Managed IT plans from $299/month + GST. Free initial consultation for managed services enquiries.
Phone: 0403 401 250 | Email: jamie@hamilton365.com.au | West End, Brisbane QLD
All Services | After-Hours Support | Managed IT Services